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I deleted all non Windows standard fonts (my company had a policy to add some corporate fonts) from registry hive "HKLM\software\microsoft\windows nt\currentversion\fonts" and it started working inmediately.Įven if the cause of registry corruption may be different for different users, procmon showed me what was wrong. So I've examined a server with process monitor (procmon.exe) and noticed a lot of overflow errors related to registry "HKLM\software\microsoft\windows nt\currentversion\fonts". Only chance to get them back to normal was to overwrite the C:\WINDOWS\SYSTEM32\CONFIG\SOFTWARE registry from backup C:\WINDOWS\SYSTEM32\CONFIG\REGBACK\SOFTWARE (server has to be powered off), but that not always worked. Able to access remote desktop environment for windows laptop and remote desktop web version for MacBook. Internet speed test for download and upload is 90Mbps+. Issue recently occurs this month (April). In Computer Configuration -> Policies -> Administrative Templates -> Windows Components -> Remote Desktop Services -> Remote Desktop Session Host -> Remote Session Environment, set the Policy Use WDDM graphics display driver for Remote Desktop Connections' from 'Not. When doing so it reconnects without any problems. After signing-in successfully to the remote desktop client to MacBook, users are stuck in black screen for a long period (more than 15 minutes). Finally solved by using Local Group Policy Editor on the host machine to force the use of the old XDDM display driver. Sometimes the remote desktop no longer responds. During screen sharing change full screen mode to window mode check the result. If issue is with only Teams desktop app, check your Teams is updated with latest version and provide us below information. Server works OK, services run normally and can connect remotely with powershell and WindowsAdminCentre and my usual remote tools. Microsoft Remote Desktop disconnecting seems to be more present when my camera is turned on or when I or someone is screen sharing in Microsoft Team running on my MacOs. Regarding your issue, we would like to suggest you to login to Teams Web app and check the status. No way to get into safe mode: always black. VMware console is black, RDP connection is black and it even happened with a physical server (but only domain joined servers). Then it will hopefully connect to RDP servers just fine. I had a similar problem with Windows Servers (a mix from 2012 to 2019): Please carry out the below:- Please go into preferences and turn off hardware acceleration.
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